Shipping policy

At CarZuq, we're committed to delivering your automotive accessories quickly and reliably across the Kingdom of Saudi Arabia.

Order Processing

All orders are processed within 1–3 business days after payment or order confirmation (for Cash on Delivery orders). Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Once dispatched, orders are typically delivered within 1–3 business days, depending on your location within Saudi Arabia. Major cities such as Riyadh, Jeddah, and Dammam generally receive faster delivery, while more remote areas may take slightly longer.

Shipping Coverage

We currently ship to all major cities and regions across Saudi Arabia.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your order. Any current shipping offers or free shipping thresholds will be clearly noted on our website.

Cash on Delivery (COD)

We offer Cash on Delivery across Saudi Arabia. Please have the exact amount ready at the time of delivery to ensure a smooth handover.

Order Tracking

Once your order is dispatched, you will receive tracking information via WhatsApp, email, or SMS so you can follow your delivery in real time.

Delayed or Failed Deliveries

While we work with trusted courier partners to ensure timely delivery, occasional delays may occur due to weather, high order volumes, or courier-related issues beyond our control. If your order is significantly delayed, please contact our support team and we will assist you promptly.

Incorrect Address

Please ensure your shipping address and phone number are accurate at checkout. CarZuq is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about your order or our shipping process, please reach out to us through our Contact page or WhatsApp support — we're here to help.